| Geographic Location Security Network Operation Centre Core Network Devices Staging Area Racks, Cages and Co-location Escorted Areas Customer Access Area Cages and suites Power Cooling Storage Backup Geographic Location Our Data Centre is situated on the outskirts of Melbourne CBD in the Southbank precinct of South Melbourne providing superb accessibility and anonymity. The dedicated GlobalCenter facility has been purposely designed to provide the utmost security and redundancy to ensure your services are continually protected and monitored. Security 2nd Floor secure location. Security Guards are on duty to monitor all access points to the building. Security cameras continually monitor the entire facility. Monitored alarms on all ingress points. Card access technology tracks and records all door entry and exit transactions. All visitors are required to be identified with Photographic Identification, escorted by a GlobalCenter sponsor at all times and sign an NDA prior to entry. Network Operation Centre The Network Operations Centre (NOC) is manned 24 hours a day, everyday of the year. Our staff are highly trained individuals who provide telephone and on-site support for all your emergency and administrative requirements. Customer infrastructure and applications are monitored by GlobalCenter's custom written network management software. Core Network Devices GlobalCenter employs a variety of high-end routers, switches, load-balancers and firewalls to ensure a world-class network of extremely high availability and performance. The entire core-network is designed around an N+1 redundancy model, ensuring no single point of failure through out the network. Routers are placed in a configuration that allows them to act as fail over for each other, as well as having redundant management engines and power supplies. Staging Area A fully provisioned staging area is provided to clients throughout the set-up, maintenance and administration of their infrastructure. Switch ports can be provided directly into your network infrastructure at no additional charge. This facility is provided to our client base to reduce Escort Access charges applied to clients located in the Escorted Access area of the data centre. Racks, Cages and Co-location Escorted Areas 45RU 19" Four Post Rack. Customer Access Area 24 x 7 Customer Accessible 45 RU Cabinets Cages and Suites 3, 4, 5, 6, & 10 x 19" four post 45RU Racks in Private lockable Cage configurations. 4.5M by 4.2M Private Suite with 10 x 45RU Racks Power South Melbourne power grid location separate to City of Melbourne grid. An In building power substation - supplying 4000 AMPS N+1 UPS system supplies conditioned AC Power to the GlobalCenter data floors. The UPS batteries ensure that the load is maintained whilst the generator back up unit reaches design operational parameters to service the entire requirements of the data centre floor. GlobalCenter has on site fuel storage to service the generator system running at full load for a period of approximately 32 hours. Supply contracts exist with fuel vendors to ensure ongoing requirements are meet. Cooling 12 Process cooling units (PCU's) provide ample cooling throughout GlobalCenter's data floor. GlobalCenter maintains redundant backup PCU's that allow us to maintain a constant return air temperature of 20 degrees C and 50% humidity to ensure stable server operation. GlobalCenter's raised floor provides cooling directly to all racks, cabinets and cages throughout its data centre. Storage Back-up GlobalCenter offers managed back-up and tape rotation services on an hourly, daily, weekly, or as ad-hoc basis. We offer media storage solutions to suit every requirement. |